Need Help? Submit a Technical Support Request! 🚀

Need Assistance? Submit a Technical Support Request! 🚀

For any issues or support needs with your OzX Corp power system, please follow the steps below to submit a technical support request form. This helps us understand and resolve your issue quickly and effectively.

How to Submit a Technical Support Request Form:

1. Log In:
   • Log in to your OzX Corp Zendesk account. If you don’t have an account yet, sign up to get started.
2. Navigate to Support:
   • Once logged in, click on the ‘Support’ tab in the main menu.
3. Fill Out the Form:
   • Select ‘Submit a Request’.

• Complete the form with the following details:
  • Subject: Brief summary of the issue.
  • Fault Description: Detailed explanation of the problem, including any error messages and steps to reproduce the issue.
  • DCX Inverter Serial Number: Serial number of your DCX inverter.
  • DCX Battery Serial Number: Serial number of your DCX battery.
  • Description Summary: A concise summary of the issue.
  • Manufacturing Warranty Date: Date of manufacture or warranty expiration date.
  • Photos: Attach any photos that can help us understand and resolve the issue more efficiently. Use the ‘Attach files’ option to upload documents, images, or logs.

1. Submit the Form:
   • Once all fields are completed, click on the ‘Submit’ button to send your request to our support team.

What Happens Next?

• Confirmation: You will receive a confirmation email acknowledging that your request has been received.
• Review: Our support team will review your request and get back to you as soon as possible with a solution or further questions.
• Follow-Up: Check your email for updates and further instructions from our support team. You can also track the status of your request by logging into your OzX Corp Zendesk account and visiting the ‘My Requests’ section.

Need Additional Help?

If you have any questions about submitting a support request or need further assistance, feel free to contact us at 📧 support@ozxcorphelp.zendesk.com.

We’re here to help you every step of the way! 🛠️

#OzXSupport #CustomerFirst #TechnicalSupport #RVPowerSolutions #HelpDesk

We’re committed to providing you with the best support experience possible. Thank you for choosing OzX Corp! 🌟